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(Please allow 1-3 business days to receive a response, response time may change during peak periods.) or you can call Altatac Customer Service at (323)-402-6554 Monday-Friday 9am-5:00pm PST excluding holidays

You can contact via message using the 'ask a question' link below.Please don't hesitate to contact us with any questions or concerns.We take joy in helping you get the gear you want at at the price you need!.Any returns that violate this return policy will not be accepted and will be sent back at customers expense.Please allow 3-5 business days after we recieve your package to process your return.For any return request please contact our Customer Support by Messages and you will be assigned an RMA number and instructions on how to proceed with your return.Returns must be packed in proper packaging to avoid damage to the item or it original packaging.All returns must be in original condition and must include the original packaging and content in tact.We offer a 30 day return policy on all items.